01
INFORMATION WE COLLECT
We collect information that you voluntarily provide to us and information that is automatically
collected when you visit our website.
Personal Information You Provide
When you request a quote, schedule a service, contact us, or fill out a form on our website, we may
collect:
- Full name
- Phone number
- Email address
- Physical address or service location
- Description of your junk removal or demolition project
- Photographs or images you upload related to your project
- Payment information (processed securely through third-party payment processors)
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or source
- Cookies and similar tracking technologies
02
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide, operate, and maintain our junk removal, demolition, dumpster rental, and property
cleanout services
- To respond to your inquiries and provide quotes for your projects
- To schedule and coordinate service appointments
- To process payments and send invoices
- To send you service-related communications, appointment confirmations, and follow-ups
- To send promotional offers, newsletters, or marketing communications (with your consent)
- To improve our website, services, and customer experience
- To comply with legal obligations and protect our rights
- To detect and prevent fraud or unauthorized access
03
INFORMATION SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal information to third parties. We may share your
information in the following limited circumstances:
- Service Providers: We share information with trusted third-party service
providers who assist us in operating our website, processing payments, managing customer
relationships (e.g., GoHighLevel / LeadConnector), and delivering services.
- Licensed Contractors: For demolition projects that require permits, we may share
project details with our licensed contracting partner, Master Construction (Lic #CRC1330775).
- Legal Requirements: We may disclose your information when required by law, court
order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets,
your information may be transferred as part of the transaction.
- With Your Consent: We may share your information for any other purpose with your
explicit consent.
04
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience and
analyze site traffic. These include:
- Essential Cookies: Required for the website to function properly, such as
session management and security.
- Analytics Cookies: Help us understand how visitors interact with our website so
we can improve performance and content.
- Marketing Cookies: Used to track visitors across websites and display relevant
advertisements for our services.
You can control cookie preferences through your browser settings. Disabling certain cookies may
affect the functionality of our website.
05
DATA SECURITY
We implement industry-standard security measures to protect your personal information from
unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmitted through our website
- Secure third-party payment processing (we do not store credit card information)
- Access controls limiting employee and contractor access to personal data
- Regular review of our data collection, storage, and processing practices
While we strive to protect your personal information, no method of transmission over the Internet or
electronic storage is 100% secure. We cannot guarantee absolute security.
06
YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain
legal exceptions.
- Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the
"unsubscribe" link in any promotional email, or by contacting us directly.
- Do Not Sell My Information: We do not sell personal information. If you are a
California resident and wish to exercise rights under the CCPA, please contact us.
To exercise any of these rights, please contact us using the information provided in Section 11
below.
07
THIRD-PARTY LINKS
Our website may contain links to third-party websites, services, or platforms (such as Google
Reviews, social media pages, or financing partners). We are not responsible for the privacy practices
or content of these external sites. We encourage you to review the privacy policies of any
third-party sites you visit.
08
CHILDREN'S PRIVACY
Our website and services are not directed at individuals under the age of 18. We do not knowingly
collect personal information from children. If we become aware that a child under 18 has provided us
with personal information, we will take steps to delete such information promptly. If you believe a
child has submitted personal information to us, please contact us immediately.
09
SMS / TEXT MESSAGING POLICY
By providing your phone number and opting in through our website forms, you consent to receive text
messages from Dump My Junk LLC. These messages may include:
- Appointment confirmations and reminders
- Quote follow-ups and service updates
- Promotional offers and seasonal specials
- Review requests after service completion
Message frequency varies. Message and data rates may apply. You can opt out at any
time by replying STOP to any text message. Reply HELP for
assistance. Your consent to receive text messages is not a condition of purchasing any goods or
services.
We will not share your phone number with third parties for their marketing purposes.
10
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology,
legal requirements, or other factors. When we make changes, we will update the "Effective Date" at
the top of this page. We encourage you to review this Privacy Policy periodically to stay informed
about how we protect your information.
Continued use of our website or services after changes are posted constitutes your acceptance of the
revised Privacy Policy.
11
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your
personal information, please contact us: